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Voice Engineer Ireland

Company Details

  • Name:
    Voice Engineer Ireland
  • Date(s):
    September 2018
  • Address:
    Naas , Co. Kildare
  • Academic Partner:
    North West Regional College

Expertise

  • ICT

About the Company

Voice Engineer Ireland (VEI) has a highly certified and experienced engineering team that specialises in Internet Telephone services, Unified Communications (Voice, Instant Messaging, and Web), Networking solutions and Business Wi-Fi. VEI provides outsourced managed services for multiple projects and companies in Europe and US. FUSION will develop a new Support Incident Tracking (SIT) System targeted towards commercial customers to improve management of incidents by enabling the customer to view / track incidents from their own console/profile. The system will allocate field engineers, allow them to report and update the status of the incident, track each stage and provide updates to the client.